Public Offer Agreement

1.1. This document is a public offer of Zhukova Anastasia Igorevna, INN 380105497702 (hereinafter — the “Contractor”), and contains an offer to conclude a contract for the provision of information and consulting services.

1.2. The offer has been drawn up in accordance with:

• the Civil Code of the Russian Federation (Articles 435-438, 779-783);
• Federal Law No. 2300-1 of 07.02.1992 “On the Protection of Consumer Rights”;
• Federal Law No. 152-FZ of 27.07.2006 “On Personal Data”.

1.3. Acceptance of the offer consists of:

• payment for the services;
• submission of an application;
• obtaining access to the materials.

1.4. Acceptance means the full and unconditional acceptance of the terms of the contract.

2.1. The Customer, being a consumer, has the right to:

• receive complete and accurate information about the service;
• withdraw from performance of the contract at any time (Article 32 of the Law “On the Protection of Consumer Rights”);
• a refund of the funds, less the services actually rendered;
• protect their rights in court.

2.2. The terms of this contract may not infringe the rights of the Customer established by the legislation of the Russian Federation.

3.1. The Contractor undertakes to provide the Customer with information and consulting services in an online format, aimed at the introduction of a system of nutrition, physical activity and lifestyle, and the Customer undertakes to pay for these services in the manner and on the terms of this Contract.

3.2. The Contractor’s services may include, depending on the format chosen by the Customer:

• the provision of access to an AI agent (a digital support system) containing recommendations on nutrition, regimen, physical activity and lifestyle;
• the provision of information materials and recommendations on the matters of reducing body volume, reducing visceral fat, reducing puffiness and improving general well-being;
• guidance and support within the private club, including answers to questions, feedback and recommendations;
• the provision of access to chats, communities and other formats of interaction;
• the provision of individual support (where the corresponding plan is chosen), including personal recommendations and feedback;
• other information and consulting services related to the subject of nutrition, training and lifestyle.

3.3. The services are provided remotely using the Internet, including by means of messengers, digital platforms and other online services.

3.4. The services are of an information and consulting nature, are not medical services, are not aimed at the diagnosis, treatment or prevention of diseases and do not replace a doctor’s consultation.

3.5. The Contractor does not guarantee the achievement of specific results, since the result depends on the individual characteristics of the Customer, their state of health, level of engagement and compliance with the recommendations.

3.6. The content of the services is published on the website and is an integral part of the offer.

4.1. Before the contract is concluded, the Customer is provided with information:

• about the list of services;
• about the cost;
• about the format of provision of the services;
• about the time frames;
• about the refund procedure;
• about the Contractor’s details.

4.2. The Customer confirms that, prior to acceptance, they received complete information about the service.

4.3. All information is deemed to have been duly communicated once it is posted on the website.

5.1. The services are provided in a remote format using the Internet, including via messengers, online platforms and other digital services determined by the Contractor.

5.2. Access to the services is granted to the Customer after payment has been received in full, unless otherwise provided by the terms of the chosen plan.

5.3. Depending on the chosen plan, the services are provided in the following manner:

5.3.1. AI agent (digital product): the Customer is granted access to a digital system (the AI agent) containing recommendations on nutrition, regimen, physical activity and lifestyle. Access is granted within 24 hours from the moment payment is confirmed.

5.3.2. Private club: the Customer is granted access to a closed community (chat/platform) where the Contractor provides information support, answers questions and gives recommendations. The format and frequency of interaction are determined by the Contractor independently.

5.3.3. Individual support: where this format is chosen, the Contractor provides personal support, including recommendations, feedback and interaction with the Customer in an agreed format.

5.4. The Contractor independently determines:

• the format for providing the information;
• the schedule and volume of feedback;
• the platforms and communication channels used;
• the structure and content of the materials.

5.5. A service is deemed to have been rendered:

• for the AI agent — from the moment access to the digital product is granted;
• for the club — from the moment access to the community is granted;
• for individual support — from the moment interaction with the Customer begins.

5.6. The Customer undertakes to independently ensure that they have the technical means to receive the services (access to the Internet, messengers and other services).

5.7. The Customer undertakes not to transfer access to the materials, chats and digital products to third parties. In the event of a breach of this condition, the Contractor has the right to restrict access without a refund.

6.1. The Customer has the right to withdraw from performance of this Contract at any time in accordance with Article 32 of the Russian Federation Law “On the Protection of Consumer Rights”, subject to payment to the Contractor of the expenses actually incurred.

6.2. If the Customer withdraws from the services after paying for them, the funds are refunded less the cost of the services actually rendered and the expenses incurred by the Contractor.

6.3. Services actually rendered include:

• the provision of access to the AI agent (the digital product);
• the provision of access to the private club (chat, platform, community);
• the provision of information materials, recommendations and consultations;
• the provision of feedback and support;
• the organizational and technical expenses associated with providing access to the services.

6.4. From the moment the Customer is granted access to the AI agent, the private club or other digital materials, the service is deemed to have been rendered in the corresponding part and is payable in full.

6.5. Funds for digital products (including access to the AI agent), as well as for the access granted to the private club, are non-refundable, except in the cases provided for by the current legislation of the Russian Federation.

6.6. In the event that a refund is arranged before access to the services is granted, the funds are refunded less the expenses actually incurred by the Contractor (including payment-system fees).

6.7. To arrange a refund, the Customer must send a written application to the Contractor’s email, indicating:

• full name;
• the date of payment;
• the amount of payment;
• the reason for withdrawal;
• the details for the refund of the funds.

6.8. The period for reviewing a refund application is up to 10 (ten) business days from the moment it is received.

6.9. The funds are refunded by the same method by which the payment was made, or by another method as agreed by the parties.

6.10. The terms of this section comply with Article 32 of the Russian Federation Law “On the Protection of Consumer Rights”.

7.1. This contract does not contain any terms that infringe the rights of the consumer.

7.2. In particular:

• the Customer is not deprived of the right to a refund in the cases provided for by law;
• the Customer has the right to withdraw from the services at any time;
• any limitations of the Contractor’s liability do not exclude the liability established by law.

7.3. Should any term be found invalid, the remaining terms shall remain in force.

8.1. The cost of the services is indicated on the website and may be changed by the Contractor unilaterally.

8.2. Payment is made:

• by non-cash means;
• through the payment systems indicated on the website.

8.3. The payment obligations are deemed fulfilled from the moment the funds are received by the Contractor.

8.4. The Contractor has no right to unilaterally worsen the consumer’s position after the services have been paid for.

9.1. The Contractor undertakes to:

• 9.1.1. Provide the services in accordance with the terms of this Contract.
• 9.1.2. Grant the Customer access to the chosen service format (AI agent, private club, individual support) after payment is received.
• 9.1.3. Provide information materials, recommendations and support within the framework of the chosen plan.
• 9.1.4. Maintain the confidentiality of the Customer’s personal data in accordance with the current legislation of the Russian Federation.

9.2. The Contractor has the right to:

• 9.2.1. Independently determine the content, format, structure and methods of providing the services.
• 9.2.2. Change the format of providing the services (platforms, communication channels, tools) without impairing their quality.
• 9.2.3. Establish rules for participation in the club, chats and other formats of interaction.
• 9.2.4. Restrict or terminate the Customer’s access to the services without a refund in the event of: a breach of the communication rules; the transfer of access to third parties; incorrect or aggressive behaviour; other actions that interfere with the provision of the services.
• 9.2.5. Engage third parties to provide the services without additional agreement with the Customer.
• 9.2.6. Comply with the requirements of the legislation on the protection of consumer rights.

9.3. The Customer undertakes to:

• 9.3.1. Pay for the Contractor’s services in a timely manner and in full.
• 9.3.2. Independently review the information about the services provided prior to payment.
• 9.3.3. Follow the Contractor’s recommendations when using the services.
• 9.3.4. Not transfer access to the materials, the AI agent, the club and other products to third parties.
• 9.3.5. Observe the standards of correct communication in the chats, the club and when interacting with the Contractor.
• 9.3.6. Independently bear responsibility for their own state of health and, if necessary, seek the advice of medical specialists.

9.4. The Customer has the right to:

• 9.4.1. Receive the services in accordance with the terms of this Contract.
• 9.4.2. Contact the Contractor for clarifications on matters related to the provision of the services.
• 9.4.3. Withdraw from performance of the Contract in the manner provided for by this Contract and the current legislation of the Russian Federation.

10.1. General provisions. 10.1.1. The parties are liable for the non-performance or improper performance of their obligations in accordance with the terms of this Contract and the current legislation of the Russian Federation.

10.2. Liability of the Contractor.

• 10.2.1. The Contractor is liable for granting access to the services to the extent provided for by the plan chosen by the Customer.
• 10.2.2. The Contractor is not liable for the services failing to meet the Customer’s expectations, if such expectations were not expressly recorded in the terms of this Contract.
• 10.2.3. The Contractor is not liable for the achievement of specific results, since the result depends on: the individual characteristics of the Customer’s body; their state of health; their level of engagement and discipline; the accuracy with which the recommendations are followed; other factors beyond the Contractor’s control.
• 10.2.4. The Contractor is not liable for any consequences related to the Customer’s application of the information, recommendations and materials received.
• 10.2.5. The Contractor is not liable for technical failures caused by: the operation of third-party services; interruptions in the operation of the Internet; the actions of third parties; the Customer’s devices.

10.3. Liability of the Customer.

• 10.3.1. The Customer bears full responsibility for the accuracy of the data provided.
• 10.3.2. The Customer independently makes decisions on applying the recommendations received and bears responsibility for their own state of health.
• 10.3.3. The Customer undertakes, in the presence of medical contraindications, chronic diseases or doubts about their state of health, to consult a doctor beforehand.
• 10.3.4. The Customer is responsible for complying with the Contractor’s recommendations and for the consequences of failing to comply with them.
• 10.3.5. The Customer is responsible for transferring access to third parties and any consequences related to such a breach.

10.4. Limitation of liability. 10.4.1. In any event, the Contractor’s liability under this Contract is limited to the amount actually paid by the Customer. 10.4.2. The Contractor is not liable for the Customer’s lost profit.

10.5. Force majeure. 10.5.1. The parties are released from liability for the partial or complete non-performance of their obligations under this Contract if it was the result of force majeure circumstances that arose after the conclusion of the Contract.

10.6. Liability for transferring access to third parties.

• 10.6.1. The Customer is prohibited from transferring access to the materials, the AI agent, the private club, as well as to other products and services of the Contractor, to third parties.
• 10.6.2. In the event of a breach of the said condition, the Contractor has the right to: restrict or completely terminate the Customer’s access to the services without a refund; demand compensation for the losses caused as a result of such a breach.
• 10.6.3. In the event of a transfer of access to third parties, the Contractor has the right to demand compensation for lost profit in the amount of the cost of the services, materials or product to which access was unlawfully granted.

11.1. The Customer has the right to send the Contractor a complaint related to the provision of the services, in writing, to the Contractor’s email.

11.2. The complaint must contain:

• the Customer’s full name;
• the date of payment;
• a description of the situation and the demands;
• contact details for feedback.

11.3. The period for reviewing a complaint is up to 10 (ten) business days from the moment it is received.

11.4. If no agreement is reached, the dispute shall be considered in accordance with the legislation of the Russian Federation.

12.1. By accepting the terms of this Contract, the Customer consents to the processing of their personal data in accordance with the current legislation of the Russian Federation.

12.2. The processing of personal data is carried out for the purposes of:

• the performance of this Contract;
• granting access to the services;
• interacting with the Customer;
• sending informational and service messages.

12.3. The personal data processing policy is posted on the Contractor’s website (landing page) and is an integral part of this Contract.

13.1. This Contract is a public offer. Payment for the services by the Customer means the full and unconditional acceptance of the terms of this Contract (acceptance of the offer).

13.2. The Contractor has the right to make changes to the terms of this Contract without prior agreement with the Customer. The current version is posted on the Contractor’s website.

13.3. The terms of this Contract comply with the legislation of the Russian Federation and do not violate consumer rights.

13.4. In the event of a conflict between the terms of this Contract and the provisions of the current legislation of the Russian Federation, the provisions of the legislation shall apply.

13.5. In all other matters not regulated by this Contract, the parties shall be governed by the legislation of the Russian Federation.